Tents & Trees privacy policy What the game does and does not collect, and which third parties are involved.
This Privacy Policy explains how the Tents & Trees mobile game (‘the App’), published by BetuWorks (‘we’, ‘us’, ‘our’), handles information when you use it. By installing or using the App you agree to this Privacy Policy. If you do not agree, please do not use the App.
1. Summary
Tents & Trees is a single-player logic puzzle game. All gameplay, meaning generating, solving and saving your puzzles, happens on your device. We do not run a gameplay server, we do not ask you to create an account, and we do not collect your name, email or contacts.
The App does use a small number of third-party services for ads, crash reporting, analytics, in-app purchases and basic Google Play functionality. Those services may collect limited technical and device information. The sections below describe exactly what, and how to limit it.
The one thing that leaves your device is your game progress, and only if you are signed in to Google Play Games. The App then backs your progress up to your own Play Games saved-game storage so it survives a new device, and submits your achievements and your Time Attack and Hardcore high scores. You control this by signing in or out of Play Games, and you can delete it from the Play Games app. See Section 2.7.
Note on phased features. Some of the services described below (online ads, crash reporting, analytics, in-app purchases) are introduced over the App's release lifecycle. A given section applies only once that feature is present in the version of the App you have installed. If a feature is not in your version, the corresponding data is not collected.
2. Information we and our partners process
2.1 Information stored only on your device (not collected by us)
The following is saved locally on your device using standard app storage and is not transmitted to us:
- Your puzzle progress, completion records, and best times.
- In-progress puzzle boards (so you can resume).
- Your settings and preferences (theme, sound, haptics, language, reminder time, accessibility options, and similar).
- Daily-streak and mode statistics.
This data stays on your device and is never sent to us. Uninstalling the App removes it, and we have no copy and cannot recover it for you.
One exception: if you are signed in to Google Play Games, most of this data is also backed up to your own Google Play Games saved-game storage, so it can follow you to a new device. That copy is held by Google, not by us. Section 2.7 describes exactly what is backed up, when, and how to delete it.
2.2 Advertising: Google AdMob
The App displays ads provided by Google AdMob. To serve ads (and, where you consent, personalized ads), AdMob and its partners may collect and process:
- Advertising identifiers (for example, the Android Advertising ID or app set ID).
- Device and technical information (device model, OS version, language, coarse/approximate location derived from IP, network information).
- Ad-interaction data (ads shown, clicks, frequency).
We do not receive your identity from this. AdMob uses it to deliver, cap, measure, and (with consent) personalize ads.
- Google's handling of this data: policies.google.com/privacy and policies.google.com/technologies/partner-sites.
- Consent (EEA/UK): where required, the App presents a Google-certified consent message (UMP) before ads load, letting you accept or decline personalized ads.
- You can reset or limit your advertising identifier in your device settings (Android: Settings → Privacy → Ads).
- A paid ‘Remove Ads’ option (see Section 2.5) disables interstitial ads.
2.3 Crash reporting: Firebase Crashlytics
To find and fix crashes, the App uses Firebase Crashlytics (a Google service). When the App crashes it may collect:
- A crash stack trace and the state leading up to the crash.
- Device and OS information (model, OS version, available memory, App version).
- An app-instance or installation identifier used to group crash reports.
Crash reports are diagnostic and are not used to identify you personally. See firebase.google.com/support/privacy.
2.4 Analytics: Google Analytics for Firebase
The App uses Google Analytics for Firebase to understand, in aggregate, how the App is used (for example, which modes are played, completion and retention patterns). It may collect:
- Anonymous or pseudonymous usage events and screen interactions.
- A Firebase installation or instance identifier.
- Device and general technical information (model, OS, language, region).
This is used in aggregate to improve the App. Where required, analytics collection is subject to your consent choice (Section 2.2). See firebase.google.com/support/privacy and policies.google.com/technologies/partner-sites.
2.5 In-app purchases: Google Play Billing
The App may offer in-app purchases, including a non-consumable ‘Remove Ads’ product. Purchases are processed by Google Play Billing. We do not receive or store your payment-card or full billing details, because Google handles the transaction. We receive only the purchase result needed to unlock your entitlement (for example, that ‘Remove Ads’ was purchased), which is stored on your device and validated through Google Play. Google's handling of purchase data is governed by policies.google.com/privacy.
2.6 Google Play Services
The App relies on Google Play services for core functions such as delivery, licensing, crash/ANR signals, in-app purchases, and (where used) ad and consent infrastructure. Google may process device and diagnostic information as described in Google's Privacy Policy: policies.google.com/privacy.
2.7 Google Play Games Services (achievements, leaderboards, cloud save)
On Android the App uses Google Play Games Services. This is the only feature that copies your game data off your device.
Signing in. Shortly after launch the App asks Google Play Games to sign you in. Whether that succeeds is controlled by your Google Play Games account settings, not by us. If you have turned automatic sign-in off, or you have no Play Games account, the App simply carries on with everything stored locally and nothing below applies. You can also sign in manually from Settings → Play Games.
What Google gives us. While you are signed in, Play Games provides your Play Games player ID, display name, and profile picture. These are used only to draw the in-app leaderboards, meaning to show your name and avatar and to highlight which row is yours. We do not store them on any server of ours, because we have none.
What we send to Play Games.
- Achievements: when you earn one of the App's badges, the corresponding Play Games achievement is unlocked.
- Leaderboard scores: your best Time Attack score and your best Hardcore run. Play Games shows these publicly on the leaderboard next to your Play Games name and avatar, per your Play Games profile visibility settings.
- Cloud save (Saved Games): a single saved-game record containing your game progress, so it survives a reinstall or a move to a new device.
What the cloud save contains. Puzzle completion records and best times, your daily-streak record, per-mode statistics (Time Attack, Hardcore, Zen, endless Regions, Lab), your saved custom Lab modes, your seasonal-event completion record, your camp and scene selections, and your preferences (theme, sound, haptics, language, gameplay options). It deliberately does not include in-progress puzzle boards, one-off tutorial and tip flags, or your local reminder setting. It contains no name, email, contacts, location, or payment information.
When it is sent. The saved game is read once when you sign in and merged with what is already on your device, then written back after progress changes while you play (rate-limited to at most once every 90 seconds) and once more when you send the App to the background.
Who holds it. Google, as part of your own Play Games saved-game storage, under Google's Privacy Policy and the Play Games Services terms. We operate no server and never receive a copy. We cannot read, export, or recover your saved game.
How to stop it and how to delete it.
- Stop it: sign out of Play Games (Play Games app → your profile → Settings). Signed out, the App writes nothing to the cloud and keeps playing normally.
- Delete the saved game: in the Google Play Games app, open this game and delete its saved game or game data. You can also delete all Play Games data for this game, or your whole Play Games account data, from the Play Games app under Settings → Delete Play Games account & data.
- Deleting the cloud copy does not touch the copy on your device, and uninstalling the App does not delete the cloud copy. Do both if you want it all gone.
iOS and Game Center are not implemented. On iOS none of this section applies.
2.8 Optional local notifications
If you opt in to the daily reminder, the App schedules a local notification on your device. This is handled entirely on-device and is not sent through any server or push service. You can turn it off at any time in Settings.
3. How information is used
Information processed via the services above is used to:
- Show and measure ads, and (with consent) personalize them.
- Diagnose crashes and improve stability.
- Understand aggregate usage to improve the App.
- Process and restore in-app purchases.
- Provide core delivery, security, and anti-fraud functions through Google Play.
We do not sell your personal information.
4. Legal bases (EEA/UK users)
Where the GDPR or UK GDPR applies, we rely on: your consent (personalized ads and, where applicable, analytics); our legitimate interests (security, crash-fixing, aggregate non-personalized improvement, fraud prevention); and performance of a contract (delivering purchases you make). You may withdraw consent at any time via the App's consent controls or your device settings.
5. Data sharing
We do not share your information with third parties except:
- The service providers described in Section 2 (Google AdMob, Firebase Crashlytics, Google Analytics for Firebase, Google Play Billing and Play services, Google Play Games Services), acting as processors or independent controllers per their own policies.
- Other players, but only through Play Games itself: if you are signed in and submit a leaderboard score, your Play Games name and avatar appear on that leaderboard, subject to your Play Games profile visibility settings.
- Where required by law, or to protect rights, safety, and security.
These providers may process data on servers outside your country, including the United States, under appropriate safeguards (such as the EU Standard Contractual Clauses).
6. Data retention
- On-device data persists until you delete it or uninstall the App.
- Your Play Games cloud save persists in your own Play Games storage until you delete it (Section 2.7). Uninstalling the App does not remove it.
- Crash, analytics, and ad data are retained by the respective providers per their policies and your consent choices.
7. Children's privacy
The App is intended for a general audience and is not directed to children under 13 (or the equivalent minimum age in your country). We do not knowingly collect personal information from children. Ads are requested as appropriate for a general-audience app. If you believe a child has provided personal information, contact us and we will address it.
8. Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to or withdraw consent.
- Ads: change consent in the App (EEA/UK) or reset/limit your ad ID in device settings; buy ‘Remove Ads’ to disable interstitials.
- Analytics and crash data: governed by your consent choice and Google's controls.
- All on-device data: clear it by uninstalling the App.
- Play Games achievements, leaderboard scores and cloud save: sign out to stop them, and delete them from the Google Play Games app. See Section 2.7.
- To exercise other rights, contact us at info@betuworks.com. For requests about data held by Google, use Google's privacy controls and tools.
9. Security
We use reasonable technical and organizational measures, and rely on Google's infrastructure, to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy as the App evolves, for example when a new third-party service is added. We will post the updated policy at the URL above and revise the ‘Last updated’ date. Material changes will be reflected before the related feature is enabled.